Background
The delivery date change surcharge system allows a surcharge to be added to a delivery when the delivery date is changed after the customer has already been notified.
This is one aspect of the delivery date change surcharge system.
Before you begin
- The delivery date change surcharge system is enabled
- Permission M1003 - Can Decide On Delivery Date Change Surcharge.
- Ensure you are logged into the Elda (Chrome) Manifests application. Please see our article Request Access to an Elda Application for more.
Steps to take
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Right-click on the manifest for which you wish to review delivery date changes and surcharges and select Delivery Date Changes and Surcharges
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The Delivery Date Changes and Surcharges window opens
- If you have correct permissions, you will be able to override the surcharge value.
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