How to Forward Calls on Teams to Voicemail

Background

This knowledge base article provides steps to forward calls from Microsoft Teams to your voicemail.

Before You Begin


Steps to Follow

  1. Click on the three dots next to your initials (or your avatar if you have uploaded a photo) in the top-right corner of the app.

  2. Click on the Settings option.

  3. Click on the Calls option from the Settings window. 
  4. Under the Call answering rules section, click on Forward my calls radio button.
  5. Click on the downward arrow next to Forward to and choose Voicemail. This will direct the calls that you won't be able to answer to your voicemail.

  6. Close the Settings window.

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