Friday Feature 2025 Week 17 - How to Create Back Orders

Week 17 ANSWERS

1. When processing back orders from a manifest, which of the following steps should you perform before selecting the items to mark for back order?
   1. Tick Show all schedule items and click the Refresh button.
   2. Choose a Back Order Reason for all selected items.
   3. Right-click on the selected rows and choose Mark for Back Order.
       
2. After marking items for back order, how can you assign a Back Order Reason to them?
   1. Only one item at a time using the right-click menu.
   2. Either select multiple items via the right-click menu or choose a reason directly from the Back Order Reason column.
   3. Right-click anywhere on the schedule details and choose View deleted items
       
3. Before creating the back orders, how can the user include additional notes or special instructions?
   1. Type them directly into the Comment column.
   2. Add them in a separate pop-up note window.
   3. Enter them in the delivery confirmation screen.
       
4. Based on the examples provided, identify the column that does not appear in the displayed list.
   1. On Hand
   2. Customer Name

   3. Ordered for Date

       

5. After clicking Process, what indicates that the back order procedure has been completed successfully?
   1. The system automatically emails the customer about the back order.
   2. The delivery fee and date fields are automatically reset.
   3. A confirmation message appears, and a new back order schedule is visible in the scheduler.
       

Week 17  WINNERS :

• Victoria: Rochelle Plew
• Western Australia: Majella McTaggart
• New South Wales: Liberty Duffield
• South Australia: Liam Mendis
• Head Office: Taylor Bettesworth
• Northern Territory: Daven Li